Our Clients’ Gateway to an Enhanced Experience We are thrilled to announce the launch of the Brown & Joseph –ARMStrong– Web Portal 2.0—an exciting and…
Category: Technology
In this blog category, you will find blog posts related to the latest technology trends as they relate to debt, debt collection and insurance.
Providing excellent customer service has become one of the most important factors in business success. Companies that offer the best customer service devote lots of…
Introduction According to an American Express study, “Americans will spend 9% more with companies that provide excellent service.” The customer experience (sometimes referred to as CX) is…
Ever see those scary commercials on TV insisting the IRS is “cracking down this year” and urging you to “take action” now? Americans are living…
Introduction Insurance brokers have always held an essential role at the heart of the insurance industry. Today, however, technology’s tightening grip on insurance is leaving…
There are 2.5 billion millennials in the world today and by 2025 they’ll make up 75% of the global workforce. Last month I wrote about…
As driverless cars like Waymo and Tesla and the concept of ride sharing gain more popularity, so do growing concerns about safety and car insurance.…
What most people don’t know about taking ancestry tests is that your DNA could be used against you in a number of ways, like when…
Life insurance startup Lapetus Solutions, Inc. (LSI) made headlines last year by offering a service for people to buy life insurance by submitting a selfie…
Introduction According to an analysis of A.M. Best Data, the U.S. group benefits market was approximately $140 billion in 2016. Increased customer expectations and new…