About 2017-11-17T08:19:45+00:00

Business Process Improvement

Brown & Joseph brings state-of-the-art information intelligence into our operations to achieve greater and faster net results for our clients. In addition to providing more working capital and minimizing write offs, our clients experience noticeable reductions in their own accounting, underwriting, auditing and claims administration expenses due to our increased efficiencies. 

Insurance Resources & Libraries

We are the only known collection agency who maintains and continually updates resource libraries of NCCI/SCOPES, ISO/PAAS underwriting and claims manuals and proprietary reference database  of thousands of sample standard ACORD policy provisions.  We have developed a unique multi-state internet access directory to verify various insurance coverage and bond status.        

Best Practices

We have experts in revenue cycle management who have years of experience in the combined fields of:

  • credit risk management
  • probability scoring and analytics
  • digital collection technology
  • legal collection techniques
  • international debt collection relations
  • bankruptcy servicing
  • special asset investigations
  • debt portfolio acquisitions

Ease of Use

We ensure that the onboarding procedure is seamless, simple and does not interrupt the client’s regular business workflow. All resources are brought to bear and we spare no expense in adding staff to our client’s portfolios when needed to make certain that any extra influx work is handled expediently and efficiently.

Proprietary Resources & Protocols

We continually investigate alternate resources and methods to increase recovery and efficiencies. How we have integrated ACORD application language, NCCI provisions and Work Comp Bureau statutes into the collection process has proven to exponentially increase recovery. Our unique Work Comp Anonymous Non-Compliance Reporting is one of our most effective benefits.  Our proprietary directories for Workers’ Compensation Verification Portals, Department of Transportation Commercial Vehicle Coverage Verification Portals and how we use them are only two of the trade secret methods we have developed.

Guaranteed Top Performance

Brown & Joseph will analyze and evaluate premiums and claims collection portfolios and show you how to maximize recovery percentages. 

We Collect What Others Can’t

As a simple no risk test to prove our top performance ability, many companies will compile all of their unpaid and uncollected accounts that their current collection agencies did not recover and have Brown & Joseph evaluate the true recovery potential in the 2nd placement portfolio. 

Brown & Joseph consistently is able to recover significant percentages from this uncollected bad debt. Most often our recovery results in 2nd placements will equal and may even exceed the performance results of the original collection agency who handled the files as 1st placements. 

Our results objectively demonstrate that we can collect what others cannot. Using business intelligence and analysis, with a four-phased approach that engages the top insurance specialized collection agency, backed by our audit resolution resources and in-house law office, Brown & Joseph enables our customers to optimize their business capital.

Talk to One of Our Industry Experts!