About Us

About Us | Chicago Collection Agency | Brown & Joseph, LLC

Brown & Joseph has been transforming the debt recovery industry since our inception in 1996.


We have earned a winning reputation within the accounts receivable industry by routinely exceeding our clients’ expectations and staying true to our core values of integrity, transparency, security, quality, accountability and family.

Our debt recovery solutions have raised the bar in collection industry standards and ethics by first changing the way debt and “debtors (we prefer to call them consumers)” are defined and perceived.


With this mindset, our account resolution specialists achieve far greater cooperation by establishing goodwill and earning consumers’ trust and respect before attempting to collect on the unpaid account.

The Brown & Joseph Mission

The Brown & Joseph mission is to deliver and sustain the highest quality, most effective and innovative solutions for accounts receivable management and to provide our employees with meaningful work in a healthy, exciting, productive and idea-inducing environment.

We will commit to all employees and clients that we will consistently encourage openness, innovation and growth for all.

Associations & Certifications

Get Started with Brown & Joseph

Statistics show that timeliness is the key to successful debt collection.

Your chances of collecting on a past-due account decrease each day, so we made our onboarding procedure quick and easy so you can start recovering more revenue right away.

Initial Call & Needs Assessment

First, you’ll speak to one of our representatives about your specific needs and financial goals.

Sign & Return Agreement

Next, you’ll be asked to sign and return a service agreement outlining our process, pricing and custom reports.

Submit Files for Collection!

Finally, you’ll be given access to our online claim submission portal where you can submit files for collection.

*Already working with another agency? Ask about our no-commitment 2nd placements program!

Take the First Step

Send us a message using the contact form and we will get back to you within one business day.

Headquarters

One Pierce Place
Suite 1225W
Itasca, IL 60143

Call

(847) 758-3000

Email

info@brownandjoseph.com
marketing@brownandjoseph.com

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