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Our business is all about supporting yours.

Brown & Joseph's debt recovery experts will work tirelessly to achieve a fair and timely resolution to your account, all while protecting your customer relationships and reputation.

Were you contacted by us about an outstanding debt?

$2.5 Billion+

We’ve recovered over $2.5 billion in additional revenue for our clients.

200+ Clients

We currently serve over 200 companies around the globe.

24 Years

Since 1996 we’ve been transforming the accounts receivables industry.

Robust Service Features

24/7 OpenAccess Portal

Brown & Joseph's 24/7 OpenAccess portal allows our clients to view their accounts and securely place new accounts for collection at any time.

Customized Reports

Brown & Joseph customizes the delivery of all our reports to the needs of each client, enabling them to make the most informed decisions on their accounts receivable management strategies.

Premium Audits

We are the only collection agency with the onsite resources of CPAudits, a Brown & Joseph company that provides premium audit services to our insurance clients across the U.S.

Litigation & Bankruptcy

As a member of the Commercial Law League of America (CLLA), Brown & Joseph has a network of attorneys nationwide that will help you during the litigation process.

Root Cause Analysis

The Brown & Joseph business intelligence department helps our clients recover more revenue by analyzing a variety of factors that impact the collection process, like payment trends and consumer data.

Management-Controlled Work Queues

Our software allows the Brown & Joseph management team to establish and prioritize work queues based on collection productivity.

Custom Service Modules

Our service modules are individually customized for each client and documented with Standard Operating Procedures (SOP) for Production (PSOP) and Client (CSOP).

Workflow Automation

Utilizing industry best practices, we establish client-specific business rules which automate the distribution of accounts.

Skip Tracing

Within our Special Investigations Unit (SIU) are several trained skip tracing specialists with years of experience in private investigations.

Contingency Fee

Brown & Joseph operates on a contingency-fee basis, meaning if we don't collect anything, you don't pay anything.

From Our Blog

COVID-19 Update | Brown & Joseph, LLC

Brown & Joseph COVID-19 Update

As we collectively deal with the current pandemic, your team at Brown & Joseph wishes you, your family, and your colleagues good health and safety. We deeply appreciate the kind wishes you’ve sent our way...

What to Expect From Your Debt Collection Vendor

What to Expect From Your Debt Collection Vendor

There are over 8,000 debt collection agencies operating in the U.S. today.If you need to hire a debt collection vendor...

11 Ways to Effectively Manage Your Cash Flow

11 Ways to Effectively Manage Your Cash Flow

Cash flow management is one of the most crucial elements of a successful business. Many people mistake cash flow for profit...

Contact Us

Send us a message using the contact form below and we will get back to you within one business day.


One Pierce Place Suite 700W
Itasca, IL 60143
Monday - Friday, 8 AM - 5 PM CST


Main: +1 (847) 758-3000
Anonymous Hotline: +1 (800) 216-0587


Contact Us
Your account number can be found on the collection letter you received.