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North America’s Leading Commercial Insurance Premium Recovery Firm

Brown & Joseph’s insurance domain knowledge and custom recovery program was developed specifically for Insurance Carriers to recover delinquent premium and overpayments. Built on a best-in-class, proprietary cloud-based technology platform, Brown & Joseph delivers advanced analytics and reporting capabilities.

For more than 25 years, our collection results have provided additional capital, significant reduction in write-offs, direct expense reductions in litigation costs and higher liquidation results in shorter periods of time.

Were you contacted by us about an outstanding debt?

$2.5 Billion+

We’ve recovered over $2.5 billion in additional revenue for our clients.

200+ Clients

We currently serve over 200 companies around the globe.

25 Years

Since 1996 we’ve been transforming the debt collection industry. 

Robust Service Features

24/7 Client Access Portal

Brown & Joseph's 24/7 Client Access Portal -ARMStrong- allows our clients to view their accounts and securely place new accounts for collection at any time.

Customized Reports

Brown & Joseph customizes the delivery of all our reports to the needs of each client, enabling them to make the most informed decisions on their accounts receivable management strategies.

Premium Audits

Brown & Joseph is the only debt collection agency with the onsite resources of CPAudits, an ARMStrong RM company that provides premium audit services to our insurance clients across the U.S.

Litigation & Bankruptcy

As a member of the Commercial Law League of America (CLLA), Brown & Joseph has a network of attorneys nationwide that will help you during the litigation process.

Root Cause Analysis

The Brown & Joseph business intelligence department helps our clients recover more revenue by analyzing a variety of factors that impact the debt collection process, like payment trends and consumer data.

Management-Controlled Work Queues

Our ARMStrong software allows the Brown & Joseph management team to establish and prioritize work queues based on collection productivity.

Custom Service Modules

Our service modules are individually customized for each client and documented with Standard Operating Procedures (SOP) for Production (PSOP) and Client (CSOP).

Workflow Automation

Utilizing collection industry best practices, we establish client-specific business rules which automate the distribution of accounts.

Data Enrichment

Powered by multiple business information aggregators, client referrals are matched against millions of contact and company profiles to drive right party contacts, information data packets to profile businesses and financial records to enable our team to expedite the recovery process, increase recoveries and provide deeper information intelligence to our clients on the book of business.

Contingency Fee

Brown & Joseph operates on a contingency-fee basis, meaning if we don't collect anything, you don't pay anything!

Contact Us

Send us a message using the contact form below and we will get back to you shortly.


One Pierce Place Suite 700W
Itasca, IL 60143
Monday - Friday, 8 AM - 5 PM CST


Main: +1 (847) 758-3000
Anonymous Hotline: +1 (800) 216-0587


Contact Us
Your account number can be found on the collection letter you received.