Introduction According to an American Express study, “Americans will spend 9% more with companies that provide excellent service.” The customer experience (sometimes referred to as CX) is…
Introduction Almost every businessperson has encountered overdue accounts and slow payers can have a huge negative impact on your business. In fact, according to a…
ITASCA, IL — Brown & Joseph is proud to announce it has formed an employee-led community outreach committee to support the communities in which we…
A bounced or bad check, also called an NSF (non-sufficient funds) check, is a common issue for both business owners and debt collectors. While most…
Introduction Although the number of Americans with health insurance is at a record high, hospitals are struggling with growing amounts of bad medical debt. Sage…
Introduction Picture this: you have your own company and you just finished a big project for one of your customers. You send the final invoice,…
Introduction How do you know when you need the help of a third-party collection agency? Imagine you just launched your very own business. You’ve invested…
It is well-known that litigation costs and business failures have been rising. Today, bankruptcies are at an all-time high, but even more startling is the…
Insurance companies are not immune to a bankruptcy dunning letter and should never ignore the preference demand issued by the trustee. Preference letters are sent…
For over three decades, prominent climate scientists have attempted to warn the public of the dangers of climate change. In simple terms, climate change can…