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Collectively Speaking: Listen Up!

Collectively Speaking: Listen Up! | Brown & Joseph, LLC

One of the best resolutions one can have is to become a better listener.

The words of Abraham Lincoln are perhaps even more profound today than when first penned: “Better to remain silent and be thought a fool than to speak out and remove all doubt.”

“Better to remain silent and be thought a fool, than to speak out and remove all doubt.”

Listening better can give a greater insight into a situation and perhaps enable you to solve a problem before it becomes a collection issue.

Follow these suggestions to become a better listener:

  1. Stop talking! You have two ears and one mouth. Listen twice as much as you speak.
  2. Listen for the facts and listen for opinions. Know the difference.
  3. Put the talker at ease. Judge the content, not the person.
  4. Show you are interested in the speaker. Listen to understand rather than to reply.
  5. Minimize distractions.
  6. Be patient. Allow plenty of time. Do not interrupt.
  7. Ask questions and ask for clarifications. Be objective.
  8. Use pauses and silences so that you and the speaker may gather your thoughts.
  9. Empathize. Put yourself in another’s place so you can understand that point of view.

Remember: he who listens best, wins.

[ Related: The Ultimate Guide to Active Listening ]

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