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Best-in-class collection services

Since 1996 Brown & Joseph has represented a broad scope of companies. Each of these industries has unique qualities that we have been able to garner industry domain knowledge and experience to manage our client’s receivables in a transparent manner. 

This knowledge transfer is at the core of our success and results for our customers – we invest in understanding our client’s business.

Cash flow is essential to the success of any business. An effective accounts receivable management strategy is critical to ensure that you are paid for the products and services you extend to your customers. Our expert team brings these best practices and collection solutions to your company.

Our clients depend on us for superior collection results and best-in-class service. 

In competitive scorecards, Brown & Joseph is consistently the top performing collection agency. Our customers all have a common goal when selecting the best vendor partners – maximize their cash in the shortest period of time with innovative solutions for their business all while protecting their brand and with attentiveness to a favorable customer experience.

Robust Features

24/7 Online Account Access

Brown & Joseph's 24/7 OpenAccess portal allows our clients to view their accounts, run a wide variety of real-time reports and securely place new accounts for collection.

Custom Reporting

Brown & Joseph customizes the delivery of all our reports to the needs of each client, enabling them to make the most informed decisions on their accounts receivable management strategies.

Premium Audits

We are the only collection agency with the onsite resources of CPAudits, a Brown & Joseph company that provides premium audit services to our insurance clients across the U.S.

Litigation & Bankruptcy

As a member of the Commercial Law League of America, Brown & Joseph has a network of attorneys nationwide that will help you during the litigation process at no extra cost.

Root Cause Analysis

The Brown & Joseph business intelligence department helps our clients recover more revenue by analyzing a variety of factors that impact the collection process, like payment trends and consumer data.

Management-Driven Work Queues

Our software allows the Brown & Joseph management team to establish and prioritize work queues based on collection productivity.

Custom Service Modules

Our service modules are individually customized for each client and documented with Standard Operating Procedures (SOP) for Production (PSOP) and Client (CSOP).

Workflow Automation

Utilizing industry best practices, we establish client-specific business rules which automate the distribution of accounts.

How can we help?


One Pierce Place
Suite 700W
Itasca, IL 60143


(847) 758-3000


Anonymous Hotline

(800) 216-0587

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