Industry Knowledge & Experience Delivers Results
Contract knowledge is critical for our team to navigate the complexities of the account to resolution. Understanding ETF calculations and data/roaming limits are essential. This industry knowledge and expertise in the areas critical to the Telecommunications, enable us to successfully overcome the challenges of changing carriers, carrier charges, early termination disputes, and objections for non-payment which allows our collectors to avoid stalls for payment while educating the debtor on the necessity of payment
Brown & Joseph’s Accounts Receivable Management Process
Brown & Joseph’ Four Phase Recovery Process complements our clients’ accounts receivable management strategy by integrating decision points in the collection cycle for escalating accounts to the most appropriate stage to effect recovery. Our process allows our customers to realize the most dollars recovered in the shortest period of time with the assurance that their customers will have a favorable customer experience and that their brand will protected.