The Brown & Joseph team is comprised of the industry’s top account resolution specialists who have decades of experience working with many of the top staffing and employment companies in the country. We understand how the emergence of recruiting tools and social media have impacted the marketplace, and we have mastered the unique challenges of accounts receivable management which have enabled our clients to optimize revenue on delinquent accounts.
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Innovative Four Phase Approach for Commercial Debt Collections
Brown & Joseph goes beyond the status quo by providing B2B debt collections through our innovative four phase debt collection law firm. Statistics have proven that contingency law firm collections collect the most difficult account recovery situations faster, without debt recovery litigation and costly judgment enforcement compared to using a typical debt collection agency
In this new economy that surrounds business collections (B2B debt collections), companies are experiencing high trends in debt recovery litigation and elevated costs when employing debt collection firms. The rising costs of debt recovery litigation demands a change of tactics and business debt recovery solutions.
Brown & Joseph has taken the status quo of main stream commercial collections and developed an innovative four phase process that increases recovery percentages, reduces the need for debt recovery litigation, and, the rising costs of litigation normally charged by litigation law firms.
Our four phase process combines the best of all the best practices employed by commercial credit risk analysis companies, commercial collection agencies, debt collection law firms and litigation law firms for the same contingency business debt collection fee you pay to your agency for B2B debt collections.
Phase One – Commercial Credit Scoring and Commercial Credit Risk Analysis
Upon receipt of B2B debt collection assignments, all cases placed for collections are credit scored and a commercial credit risk analysis is reformed. This business credit intelligence is attached to the debtor information file and provides factual and critical commercial credit risk information and payment pattern trends during the collection process.
We obtain factual information about the debtor’s ability to pay and payment trends based on the past six quarters before we start the collection process.
The information contains payment history trends, state and federal tax lien information, pending laws suits, unsatisfied judgments, UCC filings, secured creditors, collection agency action, the legal business owner’s information, trending information showing whether or not the company’s payment trends are increasing or decreasing, and, their current risk factor.
Armed with this information, conversations are based on fact and not disinformation typically provided by debtor companies during the collections process to collections agencies that do not use credit and payment history information.
The benefit is faster payment of debt, higher settlements, and less litigation because we can determine whether or not a company will default during the legal process. It does not make sense to sue a company in financial distress with unsatisfied judgments already recorded.
Knowing this we will provide you with factual information so you can make the best settlement or litigation decisions when needed.
Phase Two – Initial Commercial Credit Risk Analysis and B2B Debt Collections
Using the commercial credit score and commercial credit risk analysis, files are segmented and prioritized by their predictive payment trend and balance. This segmentation rapidly identifies companies that have the financial resources available for rapid resolution and bad debt recovery. These cases are assigned to our experienced B2B debt collections specialists for the initial phase of collections through Brown & Joseph’s commercial collection agency. Companies with medium to low scores, meaning high credit risk, have a tendency to delay recovery with unsubstantiated disputes. Most commercial collection agencies will refer these more difficult cases to outside council for debt recovery litigation, which increases contingency fees and causes their client to incur court costs.
With Brown & Joseph, these more difficult cases are diverted to our in-house collection attorney law office for pre-litigation collection calls without increasing contingency fees or charging fixed attorney fees and court costs.
The result is these more difficult cases will reallocate their payment priority, pay your debt due and delay payment to other collections agencies or vendors pursuing debt to other companies.
Phase Three – Internal Law Office Collection Attorney
Combining our internal debt collection law firm with our B2B debt collections reduces litigation for our clients to less than 1% of the files assigned. The results of utilizing our debt collection law firm during the initial phases of the collection process, increases bad debt recovery percentages, obtains higher settlements, reduces litigation costs and time spent in resolving the more difficult assignments, which reduces or eliminates costly judgment enforcement
You receive the impact of an law office collection attorney for the same contingency fee you now pay your collection agency.
Phase Four – Debt Recovery Litigation
As a member of the Commercial Collection Agency Association section of the Commercial Law League of America (CLLA), Brown & Joseph maintains a national network of experienced litigation law firms. When a debt is not paid, our internal collection law firm management team will review and recommend suit when needed based on factual commercial credit scores and the commercial credit risk analysis obtained in our initial phase.
The use of this B2B intelligence information and process greatly reduces the amount of non-profitable suits, judgments that cannot be enforced, litigation costs and costly judgment enforcements.
The four phase approach will increase bad debt collection percentages and reduce back-end legal costs which results in a positive effect on your bottom-line profits.
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Over the past 21 years of service in the staffing industry, we have developed a proprietary, integrated collection process incorporating credit scoring, primary, intermediate and final collections through our in house collection attorneys. Our superior knowledge of the industry results in dramatic improvement in the total revenue from your collection accounts. The success of this model also results in less than 2% of all files having to be litigated, which reduces your legal costs.
This industry focus has allowed detailed training and expertise in the areas critical to the staffing industry and includes areas such as:
Direct Hire Staffing
Project Based Staffing
Managed Services Staffing
Planned & Specialty Staffing
‘Back door’ Hires
On-site Partner agreements
Four Phase Recovery Process
Brown & Joseph’s Four Phase Recovery Process brings together all phases of the collection cycle into one. Our customers benefit from having all four phases integrated into one seamless process for the management of accounts requiring escalated attention to effect recovery. Brown & Joseph monitors each account individually to maximize the collection in the shortest period of time. Customers also receive credit scoring, asset investigation, predictive payment trends, and dollar segmentation in the prioritization of their accounts.
Cases are assigned to subject matter experts in our dedicated staffing collection division and/or our in-house law office for contingency fee collections. Accounts identified as more challenging, receive the impact of the law office for the same contingency fee assessed by our collection agency. Cases not recovered are reviewed by our legal and Special Investigations Unit (SIU) to determine the financial ability to pay and the legal strategies needed to collect. Cases that are evaluated for litigation to affect recovery are assigned to an attorney in the debtor’s locale for litigation when approved by our clients. Our litigation review process has reduced our client’s suit needs by 98%.
Staffing Service Offerings
Skip Tracing and Probability Scoring
1st Party/Pre-Collection Early Out Program
Special Investigation Unit
3rd Party Collections
Contract Defaults and Dispute Resolution
Endorsed and recommended by A.M. Best as an Expert Service Provider
Member of the ACA and the Commercial Collection Agency Association of the Commercial Law League of America (CLLA)
100% compliant with ALL states licensing requirements
SSAE 18 Type II SOC 1 Accredited
FDCPA, FCRA, HIPAA and TCPA Compliant
Associate Member of the National Association of Mutual Insurance Companies (NAMIC)