Similar to premium collection operatives, Brown and Joseph’s P&C and L/H claims collection divisions are further segmented into units that handle either Deductibles, Overpayments, (which includes STD/.LTD, Provider Overpayments, Duplicate, Payments Made In Error/Unjust Enrichment), Subrogation and Construction Defect. Primarily with Provider Overpayments, much of our expeditious recovery success is contributed to our already established relationships with the Overpayment Reimbursement Operations at hundreds of the larger medical facilities, where the rapport we have built with them ensures that they prioritize reimbursements of our clients claims(s) well before the hundreds of requests they receive daily from other insurers and/or their collection vendors. For many of our largest health insurers, we have found greater efficiencies to have teams solely dedicated to handling their entire claims debt portfolios.
Whether premiums, claims, agent debits or premium finance deficiency balances, all of our expert, innovative and proprietary resources are brought to bear on each and every file. All efforts are exhausted to resolve all accounts without having to resort to our continually escalating recovery resources.
Brown & Joseph is the only collection agency that brings all these components together to give our commercial insurance clients the Best Results and Service.