BROWN & JOSEPH IS RESPONSIBLE TO EMPLOYEES AND COMMUNITY
Inclusively from our officers, management, collectors to clerical, it is the civic and personal responsibility for all to act in manner which fosters solidarity, growth and achievement, both personally and professionally. Each individual person matters and is important regardless of age, gender, color, creed, orientation or any other category. We are responsible to one another.
Loyalty with Mutual Respect – Fairness and Diversity is our company strength. We strive to create an open forum for honesty and equality.
Commitment to Quality – Clients are our benchmark of what true quality is leveled by their satisfaction and our ability to consistently exceed their expectations.
Full Accountability – Each of us is accountable for accurately communicating our goals and objectives in concert with our client’s goals and objectives; and collectively we all must make every effort to be successful personally and professionally.
Integrity and Honesty – All are responsible for conducting our professional and personal lives in an ethical manner. We must maintain the highest possible levels of personal and professional honesty and integrity for ourselves and our clients.
Productivity & Innovation – Let nothing keep you from expressing any idea and achieving your goals and objectives. Improve process and add value. Be aware and innovative by questioning and testing processes to make them better. Strive for process improvement on all levels.
Can Do Attitude – Your attitude when taking on any task, more than anything else, affects its outcome. Everyone must be part of the solution. Be passionate to win.
Responsiveness – The one constant is change. Be flexible. Be adaptable. Be responsive in the most positive sense. Anticipate, accept and foster change and subsequent needs.
We invest in our people, and in our community.
People are our most valuable resource.
“Assuring the Nation’s Insurers” – Revenue Recovery While Preserving Integrity of Relationships