Meet the Staff Interview with Amy LoBosco
Vice President Business Development
Interview with Allison Sima. January 28, 2014.
SIMA: Thank you for taking the time for this interview, Mrs. LoBosco.
When did you join Brown & Joseph, Ltd.? Can you tell us a little more about your role with the company?
LOBOSCO: Yes, Allison. I joined the Brown & Joseph team back in September of 2013. So, I am fairly new to the Brown & Joseph family. My position with Brown & Joseph is Vice President of Business Development. I am located in New Jersey. I assist many companies all across the nation in regards to collection issues with, I am happy to say, great results!
Part of my role in the company is to share our excellent collection services throughout the Northeast. My current focus is concentrating on the areas of NJ, NY and PA. Many companies are looking for a qualified and certified collection firm that will provide outstanding recovery results on a highly professional basis, and I know that Brown & Joseph does it better than anyone else.
SIMA: Please tell me more about your background. How long have you worked in the credit and collection industry?
LOBOSCO: My financial background started in NYC in banking, in which I held several positions in Manhattan. Commercial Collections seemed like a natural progression since assisting many companies with outstanding Accounts Receivables has always been an important part of my work. For the past 9 years, I have assisted many companies to resolve outstanding invoices in order to improve their bottom-line.
SIMA: What are some of the area(s) you specialize in?
LOBOSCO: I specialize in assisting Gas & Chemical companies, Premium Finance companies, Court Reporting firms as well as many other companies with commercial collection needs.
SIMA: As part of the sales team at Brown & Joseph, what steps do you take to keep long-term relationships with your clients?
LOBOSCO: That’s a great question. Long-term relationships with our clients is a top priority for me here at Brown & Joseph. I take time to know each of my clients and get an understanding of their internal processes, including any challenges that they may be facing. This helps me to meet the forever changing needs of the client. I stay in touch with our clients on a monthly basis and make sure that they are getting the best quality service.
SIMA: In your opinion, what separates Brown & Joseph, Ltd. from other “collection agenices?”
LOBOSCO: Brown & Joseph is fully compliant and holds more certifications than competitors. Brown & Joseph is a member of the CCAA certified by the Commercial Law League of America and is an A.M. Best Recommended Expert Service Provider. Brown & Joseph is SSAE16 certified, as well as holds a GSA contract (GS-23F-0037X). Our clients can rest assured that they are in the best possible hands when it comes to collection issues.
Also, our cutting edge technology puts us head and shoulders above our competition. Clients love our customized reporting as well as our 24/7 open access in “REAL TIME”.
SIMA: How would you describe the corporate culture of Brown & Joseph, as an employee?
LOBOSCO: The culture here at Brown & Joseph could be described as enviable. Our CEO, Chris Cappuccilli, and President, Kevin Walsh, treat their employees like family. Brown & Joseph just recently earned the significant designation as one of the “Best Places to Work in Collection 2013” and I concur!
SIMA: What is the best advice that you can offer a client when it comes to accounts receivable management?
LOBOSCO: The best advice I can offer my clients when it comes to AR Management would be to pick an aging date. This means pick an aging date that you feel comfortable with and be candid with your customers that once you hit that date you will be turned over to collection. Additionally, my advice is to follow through. Place accounts for collection when you say you will do it. The Commercial Law League of America has a very interesting scale of collectability that I always share with my clients. It shows that there is a direct correlation between the age of an account and the success of collecting it.
SIMA: What is the best professional advice that someone has given you?
LOBOSCO: My Dad provided me with the best professional advice. Work hard and you will always achieve your goals. These are words I live by.
SIMA: Thank you Mrs. LoBosco for your time and expertise.