Brown & Joseph has invested heavily to acquire the most robust collection system technology available. This best in class technology is shared with our family of clients, and ensures a consistently effective internal management and communication system.
Our in-house IT Team is comprised of industry experts who regularly upgrade our software to levels that meet the specific needs of our clients, and to also help us drive optimum commercial debt recovery netback percentages.
These are a few of the categories that are reviewed when evaluating the latest and most effective technologies that are available to our industry:
- Payment Processing
- Placement Uploads
- Client Online Access
- Credit Reporting
- Dispute Resolution
- Workflow and Account Analysis
- Debtor Financial, Asset & Credit Analytics
Third Party Audited Security
Brown & Joseph has “Best in Class” policies, procedures, and equipment in place to ensure the complete protection of all client and customer information. We hold ourselves to the highest possible standards in a consistent effort to provide maximum security to our family of clients. All of our collection activity is recorded and all of our operations are video monitored and card swiped secure for entrance.
Our firm regularly undergoes rigorous third party audits approved by governing bodies such as the American Institute of Certified Public Accountants (AICPA), as well as Payment Card Industry Data Security Standards (PCI DSS).
These third party audits are performed by independent industry experts (CPA firm) to guarantee us and our clients that we are fully compliant with physical and electronic security measures, business continuity and disaster plans, systems and network accessibility, encryption systems and controls.